FAQs

What's your refund policy?

All physical goods can only be refunded in terms of manufacturing defect or error. There's no return on digital merchandise. If you an issue reach out at cromartie@cromartiecreations.com - I'll do my best to respond but am only one person so can't promise a specific timeline.

Is this an independent artist or a major studio?

I'm a solo operation running out of my home, everything on this site is designed by me unless otherwise stated. 

Can I request a new design?

Yes, this is my most common question. You may use the contact form or request it through www.youtube.com/c/cromartie in the comments section. I however can not promise actually creating the product.